Proof of conceptTransport & logistics

Reduce returns of undelivered parcels

Sahel Logistique· Verified organisation

18% of our parcels come back because the recipient cannot be reached. We are looking for a solution to make the last step more reliable.

The problem

Delivery drivers are unable to reach recipients; addresses are imprecise and time slots are not confirmed.

Around 4,000 parcels returned per month, resulting in logistics costs and customer dissatisfaction.

Time slot confirmation and reliable geolocation before the driver sets out on the delivery round.

A reduction of at least 40% in returns during a 30-day pilot in 2 wilayas.

Programming & tech